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Does this unit keep ice frozen in the basket once made or must it be immediately moved to my freezer to prevent melting?
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No, it does not have frozen function.It have to moved to your freezer to prevent melting
Costway representative
By Elle Sea
07/14/2022
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What is the operation wattage and or amps
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The voltage of this product is 120V.
Costway representative
By Guillermo Chacon
02/09/2022
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Just bought the ice maker. I keep seeing it say add water and it doesn't freeze is it broken? M Elbaz 347-967-9138
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
10/27/2021
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I need a manual
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Could you please tell us your email address. Therefore our customer support can send you the instruction manual via email for your reference. If you have other questions, please feel free to contact us at [email protected]
Costway representative
By Anonymous
08/25/2021
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does it automatically shut off when full
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Yes, there is a probe, when it full, touching the probe will stop.
Costway representative
By Amber Lu
08/16/2021
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what type of refrigerant is used ?
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R600a refrigerant.
Costway representative
By Anonymous
08/02/2021
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My machine has been tipped several times, especially when cleaning; the drain tube takes forever to drain. Now it has stopped working. Is this due to the tipping on front to pour out the water and to clean the inside? Thanks, Karen
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
07/21/2021
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Machine makes a grinding noise when it starts making ice. Is this normal? I also think it is quite loud as opposed to other reviews especially when dumping ice into basin. Does anyone else find this disruptive especially at night until we get use to it. Thanks, Karen
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
07/21/2021
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My ice maker makes good ice but its a wet ice and does not stay hard if left in machine it melts
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
07/21/2021
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If ordered now, when will it be delivered?
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We will arrange shipment as soon as possible.However, due to black Friday and Christmas, the delivery time may be delayed by 10-15 working days.
Costway representative
By A Thorne
12/20/2020
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