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How do you set it up
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Could you please tell us your email address. Therefore our customer support can send you the instruction manual via email for your reference. If you have other questions, please feel free to contact us at [email protected]
Costway representative
By Amber Lu
08/25/2021
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What are the prongs that shape it ice cubes made of? Will they flake, rust, or chip? Thank you.
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Copper is nickel plated and will not rust.
Costway representative
By Anonymous
08/18/2021
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Does it need to be cleaned?
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It has self-cleaning function. Press on/off button for 5 seconds, self-cleaning function will activate.
Costway representative
By Anonymous
07/25/2021
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Does it have self-cleaning function? Thank you!
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It has self-cleaning function. Press on/off button for 5 seconds, self-cleaning function will activate.
Costway representative
By Anonymous
07/24/2021
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suddenly stopped making ice and display shows ice is full. Also, doesn't appear the fan on right side is turning
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
07/04/2021
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can this be connected to my waterline behind my fridge???
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No, it can' t.
Costway representative
By Tashena Francis
06/07/2021
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Does this cool the water too or just pass through faucet water and add ice?
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Hello, our product has ice making function.
Costway representative
By Tom Henke
05/10/2021
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Does this dispense filtered water or does it taste like it would from the tap, but just cold? And if filtered, do I need to purchase a filter? Thank you!
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It doesn't come with a filter. It's recommended that you use water that you can eat directly.
Costway representative
By Lina W
09/05/2020
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How much water do I add and where ??
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There are two water fillers on the top and side. You can see what we have in the picture. There is a maximum water level for how much water to add. Generally, it’s good to add to that line.
Costway representative
By Bill Kerrell
06/13/2020
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Hello, does this item need to be hooked up to a water supply line or do you just "add" water same as you would to a Keurig coffee maker, for instance. Thank you.
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It doesn't need to be hooked up to a water supply line and you just "add" water .
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Can it be plumbed to a waterline?
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do you have one that does hook up to a water supply??? I would like one that does
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There is no water supply system for the Ice Maker Water at present, you can only pour water into it.
Costway representative
By Lisa Fraser
05/11/2020
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