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I figured out how to get the legs to come up but they will absolutely not come back done. I know the product is properly put together including the handle bar and plastic "T" piece. Is there a trick to bringing down the table top? Would be really helpful to put a video somewhere for those who purchase your products so we don't all have to use this platform to ask the same questions. Thank you for your assistance.
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Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By Sylvie Hanna
10/10/2020
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The legs out of the box are not the same heights. How do I adjust them?
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Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By Sylvie Hanna
10/09/2020
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I just bought this desk and took it out of the box. The legs are different heights. How do I adjust them?
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Our customer service staff have sent you the video of height adjustment, please check your email.
Costway representative
By Amy Atkinson
06/06/2020
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putting desk together. legs are different height. how do i adjust them?
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Could you please send some photos to show the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation
Costway representative
By alina lundry
05/22/2020
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I just bought this desk and took it out of the box. The legs are different heights. How do I adjust them?
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Our customer service staff have sent you a video by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Janet Wiener
03/21/2020
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how do you adjust leg height? is there a way to reduce hydraulic pressure. my 195# weight is not enough to lower one leg at a time. legs were different lengths right out of the box. cannot assemble like this.
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Our customer service staff have sent you a video by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Ed Harrison
01/31/2020
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My desk is very hard to push down. It rises very easy but my wife can not push it down when adjusting height. The desk is very difficult to lower and I must place my entire body over the desktop to get it to lower, Are the tubes #2 adjustable and if not how do I correct this lowering problem?
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Our customer service staff will contact you later.
Costway representative
By Richard Kucharzyk
12/29/2019
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The description clearly states that the surface area dimensions are 33.5 x 20.5....However "Overall size: 37.5" x 20.5" x 42" (L x W x H) At the highest point".....So there is a difference between 33.5 for the surface dimension vs 37.5.....Does this mean that the base is wider than the top? I need to know since it is very important to me as I have very limited space. Thanks
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Our customer service will send the dimension to you via email. If you have any questions, please feel free to contact you.
Costway representative
By Fred Bar
08/12/2019
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