-
-
Hello! The COLD dispenser drips constantly when the dispenser is in the off position - it drips enough that the tray is full and the floor is wet over a weekend of dripping while we're closed. Is there a simple fix/solution to this problem? Unfortunately, with our last move, I do not have the manual or order number handy. Thank you!
-
Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By Gretchen Trost
12/21/2020
Helpful (0) -
-
-
I received the water dispenser, but the water is leaking out of the top of the dispenser after it fills up. What could be wrong?
-
Could you please send the problem and the order number to our customer service email s[email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By Toni Kellner
11/03/2020
Helpful (0) -
-
-
I want to know if the holding tanks for hot and cold water are stainless steel? Also I have an Oasis from Nestle and want to buy my own. Does it take 5 gallon jugs where you peal off the sticker on top of jug and then flip it over? It is to prevent spilling. Not sure how to describe but if I could see a picture of the inside from the top of the dispenser I could tell if it does. TY in advance Kathy
-
It's stainless steel.
Costway representative
By Kathy Dabanian
07/18/2020
Helpful (0) -
-
-
Just purchased one of these. Noticed a white plastic insert inside water bowl under the water guard... it was just laying inside not connected to anything. Do I need to connect it? What is it? Which side is up?
-
Our customer service staff will contact you by email to help you. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Les Scilley
10/11/2019
Helpful (0) -
-
-
Since the bottle not included, where do we buy it? And what are the references so it will fit on the water dispenser.
-
You can buy the bottle with standard head and weight capacity is 5 gallons.
Costway representative
By Pascale Digioia
06/16/2019
Helpful (0) -
-
-
The hot water isn't working
-
Our customer service staff will contact you by email to help you solve the problem, if you still have questions, please feel free to contact us [email protected]
Costway representative -
not getting hot at all
By jamal lee
06/05/2019
Helpful (0) -
6 Item(s)