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Do you have any installation literature so I will know the power requirements, and how this can be installed. Also is there a brand name for the unit
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Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By ELGIN RANNEFELD
09/28/2020
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Where can we get replacement parts of it? We accidentally broke the front glass while cleaning. Thanks
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We do not sell the part separately so far. We will inform you if we expand this business.
Costway representative
By Andy Chhitubhai
03/07/2020
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I know it states in the description recessed, but can this fireplace actually be mounted/installed inside the wall?
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Yes, it can be mounted/installed inside the wall.
Costway representative -
Yes, it can be mounted/installed inside the wall.
Costway representative
By Gary Williams
01/13/2020
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Does the GoFlame fireplace come with the Stands?
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No, It doesn't come with the Stands.
Costway representative
By Deborah Reed
12/11/2019
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can you install this fireplace under a tv and if so how far apart
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Of course you can install this fireplace under a TV, and the distance between the fireplace and TV should be at least 10" above.
Costway representative
By Angela Berry
07/30/2019
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