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Well, besides the 3 missing solar battery packs, the OP70084 15ft umbrella broke an hour later. What is the protocal to send back ?? Not very windy day, is this a severely defective product for $200 ?? PLEASE HELP!!
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Could you please send the problem the relevant pictures, the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation
Costway representative
By T Ochab
06/02/2020
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I just unpackaged the OP70084 15ft Solar Umbrella and it was missing all 3 battery packs. The tops only have holes with white wire connectors hanging out. Do i have to purchase these 3 solar battery packs separately?? Really bummed, Please help!
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Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation
Costway representative
By T Ochab
06/02/2020
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What base is recommended for umbrella OP70084
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No,we don't have the suitable base for umbrella OP70084.
Costway representative
By Patricia Gietl
04/30/2020
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3 Item(s)