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We use a lot of ice. Is it ok to leave icemaker on all day long? [email protected]
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Yes, you can.
Costway representative
By David Webb
12/10/2021
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I've had this for about a year and I found today there's a yellow liquid leaking from the bottom of the machine. Help?
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Amber Lu
09/02/2021
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I've had this ice maker for less than 2 years. It suddenly starts making a very loud sound while it's pumping water. Is there anything I can do to resolve this issue?
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Could you offer us a video for a better understanding of the whole situation? Also, please send us your order number to [email protected]
Costway representative
By Andrew Ireland
08/01/2020
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We have been using the ice maker for 2 days and the smell coming out of the fan, and the ice cubes themselves, smell terrible. We have deep cleaned the machine multiple times. Should we exchange for a new one?
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Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By Adam Feldman
07/10/2020
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How long is the electrical cord?
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72"
Costway representative
By Jeani Morrison
07/04/2020
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I need help, product will not work. I received a new Mini Portable Compact Electric Ice Maker Machine as a gift. Problem: It will not operate due to " the Warning alert Light" comes on and the equipment shuts off. I did follow all manual instructions before attempting to use product.
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Allen Stokes
06/16/2020
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Where is this product made?
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It is made in China
Costway representative
By Steve Taylor
05/18/2020
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We purchased this ice maker last january and has been working fine. now it is showing ice full when there is no ice in the tray and plenty of water. What should i do?
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Our customer service staff has contacted you to help you. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Michael Painter
01/07/2020
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Sorry for the typo's. Auto correct on my phone. Lol
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Our customer service staff has contacted you to help you. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Lisa Riley
10/26/2019
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Hi we have had out mini ice make for about 7 months now. All of a sudden it stopped working. Has water in it and it keeps saying ice full but there is no ice. What now?
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Our customer service staff has contacted you to help you. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Lisa Riley
10/26/2019
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