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Is there any way to buy the plastic liner that comes with the scale? It’s a great item, but I’d like to keep it clean.
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Sorry, there is no such product at present, you can find similar products to try
Costway representative
By Anonymous
11/05/2021
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Questions: 1- Operating manual states: "The battery must be recharged properly after use of the scale without Mains power." What is Mains power? 2- Does the battery automatically charge when the AC adapter is plugged in? Does the battery charge in the off position? 3- What is the difference between a dry battery for power and the internal rechargeable battery? What is the voltage and the type of the "dry" battery that is supposed to be used, and how to use it? 4- The OFF/ON switch has 2 ON switches and one OFF switch setting indicated. Only one of the ON switch settings seems to work; what is the other ON setting used for? 5- How does weight get calibrated and how does platform leveling work? 6- Is there a more complete manual that illustrates the display indicators with verbal descriptions and instructions? 7- Can tare be entered manually without actually weighing the tare container when it is empty?
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1. Main power refers to insufficient power. 2. The second scale does not need to be turned off and can be used while charging. 3. The battery comes with the scale. The dry battery needs to be purchased by yourself and can be used in emergency when you go out. 7. If you are bearing directly, you do not need to press the tare key. If there is a load-bearing container on it, if you want to remove the weight of the load-bearing container, you have to press the tare key and then put things to weigh.
By Dan Jorg
07/18/2021
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how to calibrate
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We're sorry, but we can't send you the manual because we don't have your email.
Costway representative
By Anonymous
07/17/2021
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my question has been under review since June 9th. I still do not have a response and can not use the item I purchased in my business until someone tells me how to calibrate it.
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Our customer support has sent you the instruction manual via email for your reference. If you have other questions, please feel free to contact us at [email protected]
Costway representative
By monda darnell
06/18/2020
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how do i calibrate this scale?
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You can find the steps on manual.
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Calibration instructions are not in the manual included with my scale.
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This product does not need calibration under normal circumstances.
Costway representative
By monda darnell
06/09/2020
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How do i change from KG to Lb
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Our customer service staff have sent you a picture by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Bob Shourek
03/18/2020
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I need manufacture and model number for this particular scale so I can have it certified by my state. None of the numbers on the box are coming up in the NTEP Certificates of Conformation system for certification. Thank you for your time. C. Campbell
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The manufacture is 永康市华鹰衡器有限公司, The model is HY-809
Costway representative
By Candie Campbell
02/21/2020
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Can you calibrate this scale ? Is it considered legal for trade? Thx.
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Our customer service staff have sent you the file by email to show how to calibrate this scale, If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By dale Grundhofer
12/16/2019
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Can you calibrate this scale ? Is it considered legal for trade? Thx.
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Our customer service staff have sent you the file by email to show how to calibrate this scale, If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By dale Grundhofer
12/12/2019
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Can this scale work without being plugged in? Just recharged at the end of the day?
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Yes, this scale can work without being plugged in, because there is an battery in it.
Costway representative
By Linda Sisco
09/29/2019
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