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Is an online version of the manual available?
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Our customer support has sent you the instruction manual via email for your reference. If you have other questions, please feel free to contact us at [email protected]
Costway representative
By jennica bass
02/16/2021
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Can you give me the dimensions of the insert part that would go in wall? Or is it the same?
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47.44" x 20.5". (W x H).
Costway representative
By VERNARD LOMAX
01/28/2021
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What is the vent on the bottom for? Does that need to remain clear of obstruction for an in the the wall installation?
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The main vent is in front of the fireplace, while other vents are used to supplement and can be used embedded in the wall without affecting ventilation.
Costway representative
By Joe Ford
12/20/2020
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What brand is this product?
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Costway.
Costway representative
By Saravanan Selvan
10/28/2020
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I want to put this in my basement. Is this recessed (goes into the wall) or a wall mount?
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It can be embedded in the wall or wall mounted.
Costway representative
By sameer pakanaty
09/01/2020
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Can I get the spec info for the wall I am building to use this Fireplace for?
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50" x 5.5" x 21.5' (W x D x H).
Costway representative
By JASON Farley
08/29/2020
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Hello Can you use the fireplace without using the heat all year around? Thank you
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Yes, But we suggest you not to do this, it will accelerate the damage of the product.
Costway representative
By ANDREW KRIVENKO
07/31/2020
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