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How do I remove the water barrel to clean the inside?
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Sorry, you can only take out the smart seat at most
Costway representative
By Lana
11/30/2021
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where can a get a replacement nozzle?
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Colleen Bannon
10/30/2021
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dispensing of liquid is stopped up on hot and cold faucets. how doI unstop it?
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By jerry xia
10/19/2021
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The cold water light stays on and the water is room temperature. The hot water works great. Any help?
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
10/12/2021
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Can a American Made Water Bottle ,5 Gal. Be used with the Costway Water Dispenser EP22276US ?
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Yes, very suitable.
Costway representative
By Anonymous
09/23/2021
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Is there a special 5-gallon water jug to be used to prevent water spillage with this dispenser?
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No, there isn't.
Costway representative
By Vernice Taylor
09/14/2021
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can I buy the mite seat barrel?
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We are sorry, we don't sell accessories separately.
Costway representative
By Anonymous
08/04/2021
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What is the hot water's temperature?
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190°F to 203°F.
Costway representative
By jerry xia
07/19/2021
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The water flow is so slow. What could be the reason for this?
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By The Drop Greenville LLC Mark Artzberger
04/22/2021
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Hello! The COLD dispenser drips constantly when the dispenser is in the off position - it drips enough that the tray is full and the floor is wet over a weekend of dripping while we're closed. Is there a simple fix/solution to this problem? Unfortunately, with our last move, I do not have the manual or order number handy. Thank you!
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Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By Gretchen Trost
12/21/2020
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