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IOWN A GYMAX SP36899 AND AM GETTING AN ERROR CODE "E8". WHAT IS THIS?
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By MICHAEL
12/19/2021
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how do i order a replacement power plug for my superfit treadmill?
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
11/09/2021
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What is the return policy on this? Who pays for shipping if I am unhappy with it?
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We assure the quality of our folding treadmill, any question, please feel free to contact us. Our Aim is 100% customer satisfaction. During the warranty period, if there is any problem with the product, we will bear the freight, please do not worry about it, any question, stillfeel free to ask us.
Costway representative
By Anonymous
10/09/2021
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Can this be used on carpet?
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Yes, it can used on the carpet.But I suggest you put a layer of anti-skid mat under it.
Costway representative
By Anonymous
09/22/2021
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I need to have handlebar on at all times, no matter the speed. Is this possible?
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Yes, if you take the bars off and have the mechanism in a folding position you can only go up to 4.0 walking speed.
Costway representative
By Anonymous
08/19/2021
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do you provide installation ?
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This product is an integrated design.
Costway representative
By Anonymous
08/18/2021
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What is the maximum speed? I found a few different answers like 6mph and 12mph. I’m confused?
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It's 10mph.
Costway representative
By Anonymous
07/21/2021
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