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Can you send me video on lubricating running belt on 2 in 1 folding treadmill super fit
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Our customer support has sent you the instruction via email for your reference. If you have other questions, please feel free to contact us at [email protected]
Costway representative
By Betty McDonald
01/11/2021
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Installed the handlebars but there is a gap between the arm and vertical frame. The bolts made a secure connection but it is NOT flush like the photos or video. Please advise. Purchased from Amazon- model Goplus 2-in-1 Folding Treadmill.
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Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By Ziva Bao
12/26/2020
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I just set up my treadmill and the belt is making a thudding sound that gets quicker when I turn up the speed. Can this be stopped by lubricating? How do I do that?
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Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By Meaghan Salmons
12/16/2020
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I purchased through Amazon and don't have an order number. Am I able to register my product?
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Sorry, we can't provide service without order number. Can you find the order number or the corresponding platform?
Costway representative
By Lee Heims
11/12/2020
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1) How do I lubricate the running pad? The booklet picture is very dark and cannot see. 2) Should there be a small gap space between running pad and right strake? (Like 1/4 inch)
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It is normal for the running belt to have a groove on the left and right, as long as there is no offset. (That is, if the distance between the left and right grooves is different, it is offset).And the video has send to you.
Costway representative
By Carol Howard
11/03/2020
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Hello, how do we pair up the bluetooth speaker? When we open up our bluetooth settings nothing SuperFit comes up for us to sync and play music. Is there something we have to do in order to use the speaker?
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Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By Luana Damonte
10/26/2020
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How many amps does this treadmill use while running?
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15.
Costway representative
By leanna Brazzell
10/26/2020
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Hi, I just bought this treadmill and I am not sure how to lubricate the belt. Could you send me the video?
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The video has send to you.
Costway representative
By LORI BERNSTEIN
08/29/2020
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how or where do we lubricate?
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Our customer service staff have sent you a video by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Yvonne Pond
08/17/2020
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Will this work on a carpeted floor?
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We suggest that you use short hair and try not to grow it.
Costway representative
By AVANTHIKA SANKARARAMAN
08/10/2020
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