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Is it possible to get replacement parts?
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Sorry, we do not sell parts separately. But if there is any issue with your product. Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
02/09/2022
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Are the wheels plastic or rubber?
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They are made of plastic.
Costway representative
By DB
01/19/2022
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Is this installation-free?
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No, but it is easy to assemble with simple steps.
Costway representative
By Anonymous
12/02/2021
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Will the child keep bumping when using this electric car?
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No, 4 wheels are equipped with spring suspension, providing your little kids with a smooth, steady and comfortable driving feeling.
Costway representative
By Anonymous
12/02/2021
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Does this kids ride on car collapse easily?
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NO,it is made of high-quality material. And it is certified by ASTM enhances the using reliability.
Costway representative
By Anonymous
12/02/2021
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How long can this car last if it is fully charged?
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Its running time is approximately 2 hours.
Costway representative
By Anonymous
12/02/2021
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Can this electric car accommodate two children?
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Yes, it features 2 seats.
Costway representative
By Anonymous
12/02/2021
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the Manual gave no instructions on the operation of the remote control. it will not work and i can not find a switch on the truck to operate to swap from manual to remote control operation.. PLEASE HELP!
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
11/06/2021
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Does this car have a replaceable battery
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Sorry, we do not provide a replacement battery, but you can go to Amazon to buy the battery of this model.
Costway representative
By Anonymous
10/20/2021
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my remote is not working. battery is fully charged. i just got this
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Please contact our after-sales customer service to deal with this issue.
Costway representative
By Anonymous
09/30/2021
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