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How do I get extension wand replacement.
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
10/25/2021
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I just bought the steamer to steam clean my large area rug. The description of the product stated it could be used for carpets. It also has a carpet glider. I am now reading that this product is not suitable for carpets. PLEASE CLARIFY.
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Yes, this product is suitable for carpet. Costway representative
By Anonymous
10/25/2021
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how do you connect the utility brush when the tip is a brass screw in? No way to fit brush over it.
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Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By Lisa Spitzer
09/16/2020
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How can I get replacement microfiber pads for this steamer? Thank you
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We do not sell the pads separately so far. We will inform you if we expand this business.
Costway representative
By Kelli Booth
01/30/2020
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How can i get manual of this product please send to emil : [email protected] Thank you
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Our customer service staff have sent you a manual by email. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Jantira Kaewmanee
12/14/2019
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