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The right arm does not have the same resistance at the beginning of my workout. Every other row is in sync with the left arm, but it does not keep the resistance at the beginning of the pulling motion on the alternate pull. After about 10 minutes it works fine. Is there a way to correct this uneven resistance at the beginning of the workout? Thank you
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Mark Frederick
12/25/2021
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Can you order replacement parts for this item? I need to replace two Nylon nuts, #M8 & two Allen Bolts, #M8.
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Michael LaCovara
11/27/2021
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what results those this machine give alls i hear is assemble and comfortable what about results lower body inches reduction
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Please take a picture or video to further describe the problem you are experiencing, and send them as well as the order number to our customer support at [email protected] After order confirmation, our customer support is standing by and ready to help you resolve any issues you may have.
Costway representative
By jerry xia
07/06/2021
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Is this assembled?
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It's not installed. It needs to be installed by yourself.
Costway representative
By Marlene Rendina
11/25/2020
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the description of the rower, states that the resistance plungers are adjustable. Exactly how do you adjust the resistance? am 65 years old and do not think i will be able use this machine. I am very upset with this and i see no way to adjust the resistance. Had i known this i would never have purchased it. I went by your reviews
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When the knob beside the seat is loosened, the greater the upward resistance is, the smaller the downward resistance is.
Costway representative
By Maria Magee
08/24/2020
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Will the Gymax Double Hydrolic Rowing Maching accommodate a 250 pound exerciser? If not, what other rowing product do you recommend?
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The upper limit is 250Lbs.
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The upper limit is 250Lbs.
Costway representative
By Steve Goodheart
06/16/2020
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I am a 60 year old female, the review said it hard to use because of the resistance, will I be able to use it
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Our new one has been improved. There's less pressure.
Costway representative
By sandra toro
06/05/2020
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