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Does the machine need to be stored flat or can it be stored upright or on it’s side?
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Yes, the walking machine can be stored upright, as long as you put it stably in a fixed place.
Costway representative
By Anonymous
06/02/2021
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Is the phone holder removable?
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Yes, it is.
Costway representative
By Anonymous
05/25/2021
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Could I do some jogging on this treadmill?
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Yes, the speed range is from 0.5 Mph to 5 Mph.
Costway representative
By Anonymous
04/20/2021
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The maintenance instructions are pretty skimpy in the booklet. Is the small clear bottle the silicone treatment for the belt? Do you lube both sides? How much lube is used each time. Where can I get more silicone, or can you use any spray silicone? Thank you Bill
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Yes, it is the silicone treatment. It is regular treadmill lubricant, you can buy from other stores.
Costway representative
By william brown
01/16/2021
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The treadmill will not turn on and the red magnetic key is attached
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Our customer service staff will contact you by email to help you. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Steve Begandy
12/18/2019
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Belt is loose and slips while in use. How do I correct this
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Our customer service staff will contact you to help you solve the problem, if you have additional questions please feel free to contact us, our customer service email is [email protected]
Costway representative
By vickie corr
08/07/2019
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