-
-
Hi Costway. I ordered this bed (which I really like), however in our order we only received 1 Guard Rail Support instead of 3 (component L). We contacted the company we ordered from and they were out of the beds in the color we ordered (brown). Is there any way we can have these missing pieces sent to us? Kim
-
Could you please send this problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation
Costway representative
By kim young
05/18/2020
Helpful (0) -
-
-
Will this order come in 2 shipment? I order SKU: HW58907 11/09/19 and only received 1 small box weigh 61 lbs. it was describe as weighing 146 lbs. arrive today 11/12/19 @255pm...
-
Yes, it will come in 2 shipments,if you have not received the other shipment, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Deborah Williams
11/12/2019
Helpful (0) -
-
-
This price include 2 beds and ladder?
-
Yes, the price includes 2 beds and ladder.
Costway representative
By Deborah Williams
11/12/2019
Helpful (0) -
3 Item(s)