-
-
I have the Portable Cooling Touch Pad Remote Evaporative Fan Fan. How do I get the water tank out to clean it. The water stinks!
-
Need to remove the back of the machine, and then take out the water tank for cleaning, we will send you a picture via [email protected]
Costway representative
By Pam Millette
08/04/2020
Helpful (0) -
-
-
How does one remove the water tank for cleaning?
-
This product can only be rinsed by pouring water and pulled out through the water plug at the bottom.
Costway representative
By Billy Cockrell
07/07/2020
Helpful (0) -
-
-
I am unable to locate the water tank to be able to add water.
-
We suggest that you can find it with the manual
Costway representative
By Kelli Licht
06/03/2020
Helpful (0) -
-
-
Im having problem locating and removing the water tank
-
Our customer service staff have sent you a picture by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Rebecca Tarr
05/18/2020
Helpful (0) -
-
-
How many BTUS does this have?
-
There is no BTUS since the item doesn't have the function of heating,
Costway representative
By jimmy Ott
04/08/2020
Helpful (0) -
-
-
what is the best way to clean this unit? mine has developed a green fungus
-
Our customer service staff have sent you a picture by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By melissa mckinney
02/19/2020
Helpful (0) -
-
-
What is the best setting to use when I need to add humidity to my house in the winter months? What is the Anion setting used for? Thank you.
-
You can choose the cool mode if you want to add humidity to my house. It can purify air. when you use the Anion setting.
Costway representative
By Susan Watts
01/22/2020
Helpful (0) -
-
-
My evaporative cooler has started to spit out small particles of water, and drip onto the floor. It did not do that before. Do I need to do something? Thank you.
-
Could you please shoot a video to us? Thus, we can ensure what went wrong. If you have any problems, please feel free to contact us [email protected]
Costway representative
By Drew Fountaine
08/04/2019
Helpful (0) -
-
-
My unit has a slide-out drawer at the lower rear. It slides out and has the pump mechanism attached to it making it impossible to drain the water that remains and it's beginning to smell. Suggestions?
-
There is a water plug at the bottom of the tank. It drains when you pull it out.
Costway representative
By Michael Perez
06/22/2019
Helpful (0) -
-
-
Do you add the water through the water inlet???
-
Yes, you need to add the water through the water inlet.
Costway representative
By Sheri Thorogood
05/31/2019
Helpful (0) -