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If this gets knocked over while it is being used as a heater, does it automatically turn off for safety? We want to order this item but want to make sure it is safe.
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This one doesn't have this feature.
Costway representative
By Aileena Ryon
10/28/2020
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How many liters of water does this hold, and how many sq feet does this cool?
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7L. 15" (L) x 11" (W) x 29" (H).
Costway representative
By Eric Riddick
09/07/2020
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When using as a heater, do you need to fill the tank with water, or does it not need it for heating?
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No water is added when heating.
Costway representative
By Tim Cross
09/04/2020
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I wanted to know if I have to run a hose to the window when using the unit on AC mode or if there is a water tank that need to be empty out also how long does the water last when tank is full Thank you!
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The water tank doesn't need to be emptied. A bucket can last half a day.
Costway representative
By Cesar Emilio Lares Salazar
08/21/2020
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Is this Energy Efficient? Do you need to used distilled water for humidifier? Is it a ceramic heater?
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It is not energy efficient,Yes you need to use distilled water for humidifier. And it is a ceramic heater
Costway representative
By Dombek-Keith Kathleen
02/21/2020
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Every time my son turns it on cool, it continues to beep at him. Also, had it on cool, med speed, with ion and the bedroom felt very humid and warm. What is wrong?
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Our customer service staff will contact you later.
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Why can't I get any answers? I would like to use it to cool my room. Right now is just a nuisance.
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Our customer service staff will contact you later.
Costway representative
By shelley davis
12/31/2019
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What is wrong when I plug it in and it just beeps? Won't cut on and beeps won't stop.
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Could you please try to check that if there is water in the water tank or not? and please make sure that there is water in tank when you use it.
Costway representative
By Sandi Giddens
09/17/2019
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What is the CFM Ouput Max on the Fan on the 29 inch model?, How many Amps does the heater draw on High?, Does the tank have a drain connection?. Previous models which are smaller claim to be Bladeless, Is this Model Bladeless or standard Fan?
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This series of this product doesn't have CFM. The heating mode is powered by 2000w. This product doesn't include any drain connection and it is also bladeless.
Costway representative
By Skip Jacobs
08/24/2019
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size of room will cool?
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The air conditioner fan is optimal for smaller spaces, ideally areas of a maximum range of 100 ft²
Costway representative
By Tosha Roach
08/07/2019
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Why is the Cool light flashing?
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The cool light is flashing because you'll need to add some water.
Costway representative
By Gayle Booker-Nelson
07/27/2019
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