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So, I posted this question four days ago and I haven't received a response. Will someone respond? My next step is starting to write negative reviews on multiple sites for all of your inflatable products. Please offer a solution.
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Could you please send a video to show this problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation
Costway representative
By Kevin Bruner
04/14/2020
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So, we bought this and it works, kinda. The assembly and blow up are fine, but the hose connection is a frustrating boondoggle. I literally had to use packaging tape to connect it to our hose and it still leaked more water than actually flowed through the water line. It worked best when I held the whole connection tightly in my hand like I was squeezing a lemon. Help! Am I missing something about how this connector works?
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Could you please send a video to show this problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation
Costway representative
By Kevin Bruner
04/10/2020
Helpful (0) -
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