-
-
how do I get the soap dispenser to work?
-
Our customer service staff have sent you a picture for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Wm Kent Brandon
05/13/2020
Helpful (0) -
-
-
I have come to the conclusion that I wasted my money. There was no male connector in the box and the washer has been sitting in a corner. This seems to be a common theme with this item. I called and they told me they do not sell parts. I explained it did not come with the proper connector and I can't use it. It's been months and nothing has been done. WASTE OF MONEY DEFFINATEY!!!
-
We've sorry for the inconvenience. We will send the instruction booklet to your email addres. If you have any questions please feel free to contact us at [email protected]
Costway representative
By Melody Lyles
07/18/2019
Helpful (0) -
-
-
I recently purchased one of these washers and it's missing the male connector for the water hose. Cannot find a replacement at a hardware store. Please help. Louis Stefanos
-
I'm sorry to tell you that we do not sell parts separately at the moment. We will inform you if we expand this business.
Costway representative
By Louis Stefanos
06/25/2019
Helpful (0) -
-
-
Hello I just received this and it will not connect to the water hose something is missing from it.This is the second one I have purchased with a problem
-
Can you shoot a video when you use this machine to connect the water hose? So we can make sure what went wrong, our customer service will contact you by email.
Costway representative
By Lisa Collins
05/04/2019
Helpful (0) -
-
-
I recently purchased one of these washers and it seems that it's missing a connector for the garden hose. The quick connector provided requires another piece that needs to be connected to the hose; which I haven't been able to get from local hardware stores I ended up buying 2 types of brass swivels to connect the hose directly to the washer and they both leak a lot of water
-
We are truly sorry that the item that you received did not include the connector as promised. We understand your disappointment and apologize for any inconvenience that this may have caused you. Before we ship any product, it undergoes several stages of quality checks. It is our intention to provide only the highest quality items to our customers, and we regret that your product slipped past our quality measures. We will inform relevant customer service and resolve this situation for you immediately.
Costway representative
By Gustavo Uribe Munoz
03/21/2019
Helpful (0) -
5 Item(s)