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3-Year Warranty

Warranty Information
• Costway provides a 3-year warranty from the date of purchase by the original purchase date.
• Extended warranty provides maximum 2-year limited repair or parts replacement warranty, with on-site service in certain areas. This can be only redeemed by Costway Coins and Costway Warranty Card.
• Detailed warranty information could be checked in the "manual" document.
Shipping Information
• We offer FREE standard shipping in the US and Canada for massage chairs. Standard shipping includes placement inside your front door or garage. Delivery can only be made inside the front door on the ground floor of multi-level housing. NOT INCLUDED: Placement in your room of choice, removal of packing materials and assembly are NOT included.
• We provide white glove service include: placement in your room of choice, removal of packing materials, installation and power test. There will be an extra charge for white glove service.
My wife and I fight over who gets to use this chair first! It’s that good. The deep tissue massage works out the knots in our backs, and the foot massage is like a spa treatment. The zero-gravity position is perfect for watching movies—we feel like we’re in a theater. It’s easy to clean, and the leather doesn’t get too hot in the summer. It arrived quickly, and the assembly was a breeze. Best purchase this year!
I’ve had this massage chair for a month now, and it’s already become a staple in my home. The neck massage is perfect—It hits the knots right below my skull that cause tension headaches. The zero-gravity position makes me feel weightless, and the air compression on my legs helps with circulation. It’s not too loud, so I can use it while my baby naps. The customer support was also excellent—they helped me troubleshoot a small issue quickly. Very happy!
This massage chair is worth every dollar! The multiple massage options mean there’s something for everyone in my family. My son loves the ‘sports’ mode after playing basketball, my daughter likes the ‘relax’ mode, and my husband and I prefer the deep tissue. The seat is wide enough for all of us, and the leather is soft but durable. It arrived in perfect condition, and the instructions were easy to follow. Great purchase!
I suffer from sciatica, and this chair has been a game-changer for my pain management. The lumbar support and targeted massage on my lower back help ease the pressure. I use the heat function along with the massage, and it’s like having a personal therapist at home. The remote is easy to read, and the chair adjusts quickly. It’s also very comfortable to sit in even when not massaging. Great product!
As someone who gets regular massages, I was skeptical a chair could compare—but this one proved me wrong! The rollers move smoothly and mimic human hands perfectly. I use the ‘relax’ mode every night before bed, and it helps me fall asleep faster. The remote is intuitive, even for my 70-year-old mom who visits often. It’s sturdy and looks sleek in our living room, too. Highly recommend!






