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The storage bin temperature will not maintain temp. It is running at room temperature. This is a brand new unit?
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The ice machine has no heat preservation function, so it should be taken out and put in the refrigerator in time after the ice is made to prevent the ice from melting.
Costway representative
By Erik Jacobson
12/17/2020
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Does Costway sell a drain pump for this unit? If not, how do I get a suitable pump?
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We are sorry to tell you that we do not sell accessories separately.
Costway representative
By ANTHONY MARTIN
10/13/2020
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Could I please get a manual or a link to download the manual? Thanks
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Our customer service staff have sent you a manual by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative -
Can you please resend the manual. I never received it or it went to my spam folder and I missed it.
By John Hickey
09/01/2020
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Can you please email me an owners manual?
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Our customer service staff have sent you a manual by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Dana McHugh
08/18/2020
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Can you email me information that this ice maker meets NSF, ANSI, or UL/EPH standards for commercial grade.
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It only has ETL, ROHS, FDA certification.
Costway representative
By amy conner
07/16/2020
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I need owners manual online please. thanks
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We have send the manual to your email. Please check the email.
Costway representative
By Greshelda Tate
07/06/2020
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is this a manual defrost
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Product with automatic cleaning function, long press the button for 5 seconds, the machine automatically into the cleaning mode, to help melt and thaw the remaining ice inside.
Costway representative
By Stacy martin
07/01/2020
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May I request a owners manual? Thank you!
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We have send the manual to your email. Please check the email.
Costway representative
By GWEN LONG
06/29/2020
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I need a owners manual, is it available online?
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Our customer service staff have sent you a manual by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative -
Our customer service staff have sent you a manual by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Mike DeMarco
06/04/2020
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I use the manual water fill how do I get rid of left over water in ice bin
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Our customer service staff have sent you a picture by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Mike Passen
05/24/2020
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