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can i use ice water as well as ice packs?
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Yes
Costway representative
By Dan G
04/30/2022
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MY GARAGE IS APPX. 500 SQ FT. WHAT IS THIS UNITS COOLING RANGE
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This unit is suitable for you garage.
Costway representative
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How many watts does it use?
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75W.
Costway representative
By Amber Lu
09/24/2021
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Hi. Do you guys send this to PO Boxes? Regards, Oscar
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Sorry, we do not send to PO BOX.
Costway representative
By Anonymous
07/29/2021
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I just setup the cooler and put water in it. When I turned it on I noticed there was water leaking out the bottom. Has anyone else had this problem?
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
07/15/2021
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Does this unit need to run with the ion generator on or is there a way to turn off the ion generator during use? I have asthma and have been told ion generators are extremely unhealthy to use.
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There is a button called "anion" on the control panel of the air cooler. As long as you do not press that button, the ion generator will not run.
Costway representative
By Anonymous
07/08/2021
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Can you put any disinfectant or mineral neutralizer in the water to keep the filtration/filter/water drip jacket clean?
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Yes, please pay attention to the use of non-toxic, pH value is not too partial.
Costway representative
By CESAR NANITA
06/29/2021
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It seems the temperature gage shows Celcius degrees - how do you change to Fahrenheit? Thank you
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
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Sorry,this can't be changed.
Costway representative
By Paul Farley
06/16/2021
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CAN I GET AN EXTENDED WARRANITY ON THIS PRODUCT
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How long do you need to extend the warranty?
Costway representative
By Anonymous
06/08/2021
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I’ve had my cooler for a couple of weeks . 2 days ago it started leaking and I am finding water covering the room. I am not overfilling, the same amount of water to fill has been used every time. Can you help? The machine did not come with a a manual. thanks,
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.Our customer support has sent you the instruction manual via email for your reference. By the way, where does the water leak from?
Costway representative
By jose roman
06/08/2021
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