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Where can i get a replacement sponge filter pad for the UVC pond filter pump?
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Sorry, we do not sell parts separately. But if there is any issue with your product. Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Jon Stanton
04/30/2022
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After cleaning fountain does not work. Was fine before it was unplugged now nothind
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Please observe that the water is under the lower part, because it needs water to enter it to operate In addition, clean the impeller to see if it is blocked by rubbish.
Costway representative
By Anonymous
08/09/2021
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the elbow pipe 2 one end goes to pump the other end goes to the lamp but mine has a hole at the curve should that hole be there ?
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By jerry xia
07/29/2021
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the elbow pipe 2 one end hooks to the pump the other end to the lamp but mine has a hole at the curve should this be there ?
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By jerry xia
07/29/2021
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does the light actually light ? ours does not
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By jerry xia
07/19/2021
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How can I order parts for this filter?
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We are sorry that we do not sell the parts separately. We will inform you if we expand this business.
Costway representative
By Scott Happel
03/21/2020
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6 Item(s)