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My hose broke and I cannot find the correct diameter for a replacement hose. Please advise!
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Sorry, we do not sell parts separately. But if there is any issue with your product. Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Hailee
02/17/2022
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Do any of your portable ac units comt without window air hoses?
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We sell Item No: 83195072 and Item No:62803149 which comt without window air hoses.
Costway representative
By Grayson Stephens
10/03/2021
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Do you sell a portable ac unit that doesnt a vent
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We sell Item No: 83195072 and Item No:62803149 which comt without window air hoses.
Costway representative
By Grayson Stephens
10/03/2021
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Is this unit NRTL listed, such as Underwriter's Laboratory (UL)?
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This product has ETL certification and energy certification.
Costway representative
By tom mao
07/19/2021
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I have a Remotec ZXT-600 AC Master IR remote controller. There does not seem to be an IR code listed for Costway products. Is there an IR code available for this unit, or is does it share a remote code with another brand?
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Need to match the remote control we provide.
Costway representative
By Brian Ross
06/03/2021
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also, I would like to use this unit in my camper trailer so I need to find out if this will work with the hose set up.
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The most suitable window size is 22.5-42 inch. Maximum lenghth of exhaust hopse: 59 inch.
Costway representative
By richard bruso
11/03/2020
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can I see a picture of the window/hose set up including the window ?
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The most suitable window size is 22.5-42 inch. Maximum lenghth of exhaust hopse: 59 inch.
Costway representative
By richard bruso
11/03/2020
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I know very little about ac units but the pictures are misleading in that it shows a fully portable unit. If this device requires one of those window/hose setups, why wasn't this illustrated in the images, or am I missing something here.
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Thank you for pointing that out.
Costway representative
By Mike Protho
09/09/2020
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can this unit be installed in a 32" window by modifying the sealplate"
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Yes.
Costway representative
By Marjorie Hobbins
09/02/2020
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Does it come with window kit
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It has window kit.
Costway representative
By Begona Parente
08/23/2020
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