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Do you have a social media page where tips and hints etc are shared?
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Yes, we have.You can find us in Facebook.
Costway representative
By Cliff Holmerson
11/20/2020
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I just received my fryer and wanted to cook a chicken. Can someone send me instructions for a Rotisserie Chicken please? Also steak cooking tips would help.
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We are sorry that we do not have.
Costway representative
By Cliff Holmerson
11/19/2020
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SHould there have been a set of instruction in the box
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Our customer service staff have sent you a manual by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Michael Cronin
09/17/2020
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plugged in oven is their a on off switch the front control panel does not light up to see the power????
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Our customer service staff have sent you the pictures to help you solve the problem. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Tommiejo Bowen
11/03/2019
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I just received my oven plugged it in nothing lights up. Is this defective product
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Our customer service staff have sent you the pictures to help you solve the problem. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative -
How do I switch back from centigrade to farenheit in the temperature control? Also, could you send me an owners' manual? My rotisserie hasn't worked since I got the air fryer.
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Our customer support has sent you the instruction manual via email for your reference. If you have other questions, please feel free to contact us at [email protected]
Costway representative
By Tommiejo Bowen
11/03/2019
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I currently own this item and I can't seem to find any accessories for it. Do you offer any accessories that will fit this fryer? I have seen accessories for other fryers but I don't know if they will fit this one. Please let me know because I would be interested in purchasing some. Thank You!
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We appreciate you are interested in our product, however we're sorry to tell you that we don't sell parts separately at the moment, and we will inform you if we expand this business.
Costway representative
By Eddie BARRINGER
09/11/2019
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Hi, I bought your Kitchen Air Oven EP23965 on Amazon. I read the instruction but I can not make the rotating mesh basket to rotate. I did insert the Rotisseries shaft . I push it to the lest inside the sleeve but nothing. Do you have a video on how to attach all the parts and also do you have the recipe online because I did not receive the booklet. Thanks
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Our customer service staff will contact you by email, if you have any problems please feel free to contact us.
Costway representative
By Gina Rojas Novacek
07/24/2019
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