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Is the 10 inch down rod long enough to mount on a moderately sloped ceiling?
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The tilt angle should be less than 30.
Costway representative
By Anonymous
10/22/2021
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The remote makes an annoying beeping sound. Can I turn that sound off?
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Can the motor run. Is it just installed? That's it It took me a while a: First let the guest pull out the cable connecting the fan and the remote control. Then power on. Will the remote control still ring? b: If it does.. Just change the remote control. If it doesn't sound, then go to the next step, c: Re connect the fan to the remote control cable. Remove the blades. Power on. d: Press the first gear to start, if the fan motor can idle for 2 ~ 3 seconds, it proves that the motor and remote control are good e: Then it may be that you screwed the screw too much in.
Costway representative
By Victoria Pebbles
08/31/2020
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Can I order a replacement "fan-motor assembly" for this fan (EP24510US 52" three leaf ceiling fan) ?
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Sorry to Say that we don't sell accessories seperately.
Costway representative
By Steve Jones
06/30/2020
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i can not program the remote. I follow the directions buy it beeps 5 times but then never works
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Hi,According to the question you have raised. Here is the way may help:Loosen the screw of the motor a little, if it still won't move, please ask the customer to remove the fan blade and see if the electric machine won't move.
Costway representative
By Joe Watson
06/18/2020
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4 Item(s)