-
-
we bought ice maker on 05/28/2020, item no. 26718405. still making ice but will not quit making ice when full.. could you send to our new email a manual and parts list . mail to [email protected] thanks.
-
Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By James Halbrook
01/07/2022
Helpful (0) -
-
-
Even though I have been using filtered water, there is some mineral build up on the water separator and bottom of the ice basin. Can I use white vinegar to clean it? Or is there a better option?
-
Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
10/28/2021
Helpful (0) -
-
-
Does this unit require any filters or other replaceable parts? If so, what is their cost and lifespan?
-
This ice maker doesn't need and filters.
Costway representative
By Anonymous
10/08/2021
Helpful (0) -
-
-
Can I get a manual and parts list for a model EP24525US sent to me at [email protected] The ice maker I purchased is no longer pumping water.
-
Our customer support has sent you the instruction manual via email for your reference. If you have other questions, please feel free to contact us at [email protected]
Costway representative
By Anonymous
08/14/2021
Helpful (0) -
-
-
The pump and solenoid have stopped working, how can i get a replacement part?
-
Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
08/14/2021
Helpful (0) -
-
-
Is this commercial grade?
-
No, this ice maker is for home-use.
Costway representative
By Amber Lu
07/24/2021
Helpful (0) -
-
-
Does this make crystal clear ice? and what is the hardness of the ice? Does this require a drain connection?
-
Yes,it make crtstal ice. But we do not tested the hardness and it do not need a drain connection.
Costway representative
By Anonymous
07/19/2021
Helpful (0) -
-
-
Is this ice maker (Item No: 29147086) made in the USA?
-
No, it is made in China.
Costway representative
By Anonymous
06/22/2021
Helpful (0) -
-
-
How long does it take you to answer a question?
-
Thank you very much for trusting our products. If you have any questions, please contact our customer service for feedback.
Costway representative
By Anonymous
06/22/2021
Helpful (0) -
-
-
where is this product made and how long is it to get delivery?
-
Made in China and the shippment may take 1 to 2 weeks.
Costway representative -
China.Delivery time depends on local weather and logistics.
Costway representative
By Sandy courvoisier
06/18/2021
Helpful (0) -