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I just received my pond filter and the directions do not explain how to assemble, I believe I can install however why are their 4 reduced nozzles and what is the round glass piece for? How do you open the unit when that time becomes necessary?
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Hi,Only three nozzles are needed and the glass is used to block water.You just need to connect the pump and it works with the pump.Also we will send you a picture via [email protected] to make it more clear.
Costway representative -
I'm still confused do I use the clear one and whats it purpose
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It's not commonly used. After pumping, there will be clean water and sewage flowing out. If you only want to drain sewage, you can install the clean outlet, and it won't flow out.
Costway representative
By mark jaehnen
06/28/2020
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I have a 125 gallon koi pond with a 2000 gph pump. Will this filter work with that flow and will it maintain that flow?thanks.
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Yes it will
Costway representative
By David Wichman
06/03/2020
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I would like the part number for the light as well as the spungs.
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Hi,we suggest that you can find it ibn your manual
Costway representative
By Robin Abramovich
06/02/2020
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I have a filter which is the UV-C Press Bio Filter and I need to replace sponges. How can I do that?
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We are sorry we don't sell the arm rest separately.
Costway representative
By Trudy Ankers
05/12/2020
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I was considering using this in a 300 gal stock pond in my home for my two large turtles. They produce tons of massive waste …. what size pump would u recommend to push this filter ?
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You can choose the pump whose range is no more than 3 meters and flow is 4000-10000L/H.
Costway representative
By amy Vance
05/09/2020
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Is a UV lid replacement part available?
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No, it isn't
Costway representative
By bill tolbert
04/14/2020
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Hello, Does this filter come with sponge filters? Can it be used indoors on a 125 gallon tank?
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Yes,it come with sponge filters. And it can be used indoors on a 125 gallon tank
Costway representative
By Ghada Shahla
01/27/2020
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Hello Seller, I am interested in this item. I would like to know: 1. is the filter 220v AC compatible? 2. What is import charges to India? Please . Thank you, Aaron Grace
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We appreciate you are interested in our products. And it is 110V and we don't send the products to India.
Costway representative
By Aaron Grace
10/24/2019
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I live in Tacoma, Washington. Should I run the filter and UV all year long or turn it off for the winter? If it should be turned off, what preparations for the winter do I do.
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Actually,The filter can work normally as long as the water does not freeze.
Costway representative
By Maria Ancich
10/20/2019
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I own a CPF-180/250 UV-C Pond Press Bio Filter. I need the replacement UVC Bulb for this unit. The filter instructions state it is 11 Watt bulb, no part number or reference information. The actual Bulb has numbers on it: GRECH CUH13L 110v The overall length of the bulb and base is 7-5/8". It has a G23 style base. I have tried to purchase 11W bulbs, but they are over 9" long, so they do not fit my filter. Can you help me find the correct bulb replacement? David Watson at [email protected]
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The Type of this bulb is CUH13L, it's a 13W bulb, and the bulb diameter is 0.5" and the length is 6.1" .
Costway representative -
do you carry filter replacement &hou much do they cost if you carry them?
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If it isunder three months,we can replace it for you for free. and we don't sell it separately.
Costway representative
By David Watson
06/23/2019
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