-
-
Will this unit work in a humid climate?
-
It is not recommended because the cooling fan is a humidifying product
Costway representative
By Ron Bosco
08/10/2021
Helpful (0) -
-
-
Greetings: We just purchased the Air Cooler #EP23667. Do we put the ice bottles in the freezer or just the refrigerator? Please advise. Thanks. Mark P.
-
It is best to choose it in the freezer. The ice crystal box will be colder. It is mainly refrigerated by ice crystal boxes, you can also use ice cube ice packs instead.
Costway representative
By Mark Preston
09/03/2020
Helpful (0) -
-
-
Hi, I need a drip pan for this. What size I need and can I find it on Amazon.
-
It's not an air conditioner. There's no drip tray.
Costway representative
By Kara WIlliamsq
08/20/2020
Helpful (0) -
-
-
I would like to have an instruction book for this model. Not sure why it didn’t come with one. Could I please get one sent to me. Ty
-
Our customer service staff have sent you a manual by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Lora Coffman
08/08/2020
Helpful (0) -
-
-
I did not get a users manual, instruction guide with this, can you please let me know how to work the control dial, there is 1 2 and 3 to the left and 1 2 and 3 to the right.. and is the "cool" button supposed to be depressed when you are using water/ice, or when you are Not using water/ice?
-
We will send instruction to you via [email protected]
Costway representative
By Jessica Waters
08/05/2020
Helpful (0) -
-
-
Can you please email me the instruction manual? Thanks.
-
We will send instruction to you via [email protected]
Costway representative -
can you send me owners manual for the 23667 i bought it on Amazon and manual was damaged in shipping [email protected]
By Athena Jeanne Zeiter-Hale
08/02/2020
Helpful (0) -
-
-
What is the BTU on this?
-
256 BTU/H.
Costway representative
By Kevin Karlak
07/30/2020
Helpful (0) -
-
-
Why they have two 0 two 1 two 2 and two 3. What I use for cool, the right or left
-
Both side can be cooled.
Costway representative
By Isabel Tapia
07/27/2020
Helpful (0) -
-
-
Could you please send a manual/ instructions by email? I also did not receive one. To: [email protected] Otherwise I love it so far. Will give a review... Thank you
-
Our customer service staff have sent you a manual by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Manny Santos
07/20/2020
Helpful (0) -
-
-
I purchased this a few months ago, and it now smells like dirty lake water and has an orange residue throughout it. How do I fix this?
-
Remove the hood and wash, and wipe the tank with clean water or lemon water.
Costway representative
By kerrie bascom
07/16/2020
Helpful (0) -