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where can i get second remote?
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By tom1985 mao
07/02/2021
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Does the fan work separate from the light? So I can have the fan on but the light off or the light on and fan off?
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Yes. They can work separatly.
Costway representative
By Abby Walker
02/07/2021
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Please let me know for certain what is up with these wires right away or I will return the product. For something like that not to be clear represents a serious risk to my installer and a fire hazard to my house. This is the first purchase I have made from you.
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The brown ones connect the black ones, the blue ones connect the white ones.
Costway representative
By Mary Sullivan
08/15/2020
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The instructions say connect the black & white wires. The wires in this product are blue and brown. Which is the hot wire? Also, I saw a previous reply saying this had to be plugged in. Isn't it a ceiling fan?
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The brown ones connect the black ones, the blue ones connect the white ones.
Costway representative
By Mary Sullivan
08/13/2020
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How is this fan/light powered. Is there a built-in battery or do you need to plug it in?
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Actually,you need to plug it in.
Costway representative
By James Weigand
02/08/2020
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