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What is the return policy on this?
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Our Aim is 100% customer satisfaction. During the warranty period, if there is any problem with the product, we will bear the freight, please do not worry about it, any question, stillfeel free to ask us.
Costway representative
By Anonymous
09/02/2022
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Can you get the beeping noise to stop when you turn it on/off?
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There may be a slight noise but not much effect.
Costway representative
By Rebecca
02/23/2022
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What is the max speed it will go and am I able to change the resistance level? Thank you
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The maximum speed of this treadmill is 12 km/h and this treadmill do not have adjustable resistance level.
Costway representative
By Sarah Wright
02/08/2022
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If you don't attach the armrest, will the treadmill still work? I would like to make sure I can quickly and easily fold up if I want to use the higher speed with the riser up.
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Yes, it will work.
Costway representative
By Suzanne
02/03/2022
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what is the maximum bodyweight for this machine?
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The weight capacity of this treadmill is 265 lbs.
Costway representative
By arthur harrell
02/01/2022
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The bracket for the phone is broken. Is there anyway I can get a replacement part.
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Melissa Yara
01/24/2022
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I just purchased this superset folding treadmill and I enjoy it so far but am struggling to figure out how to get the lubricant onto the back of the belt and especially into the middle. Any advice??
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Shawna
01/19/2022
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I have been happily using my superfit treadmill for over a year however now I can start a walking session and within a minutes, a U05 displays and the belt stops immediately. I almost fell off the treadmill the first time it happened. The Manual states it is an overload protector and the maintenance suggested is to replace the controller. Is this a part that can be sent to me to install myself? Please help as I would like to get more use out of this item.
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Andris Antons
01/11/2022
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how to i get a remote control replacement.
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W recommand you using wet cloth too clean this product.
Costway representative
By Adriana
01/06/2022
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DOES THE 2 IN ONE HAVE INCLINE?
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Sorry, it does not.
Costway representative
By
12/26/2021
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