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Greetings, I would like to know the measurements and weight of the box in which it is sent. thanks
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The package size is 54.5" x 29.5" x 6" (L x W x H).Packing weight: 85.5 pounds.
Costway representative
By oscar rocha
11/29/2020
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Do you have to attach the side arms in running mode?
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Yes, it does.
Costway representative
By Christinea Marino
11/11/2020
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New machine 1-where is the placed to put oil lub the belts? 2-The fold up bars is lock upward but when i am running the fold up bars area is very loose ? any solution for it.
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Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By An Nhan
11/10/2020
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Is it possible to get another instruction manual?
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Our customer service staff have sent you a manual by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Lisa Sweeney
11/09/2020
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Is there any way to make the slowest speed even slower?
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There is no way to do so.
Costway representative
By Nick Onofrey
10/07/2020
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Does this treadmill only display in kilometers? Or does it also display in miles? What country manufactures this product? Where does it ship from?
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Only kilometers.
Costway representative
By Laura Artaiz
09/18/2020
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I am interested in buying this item, but I would like to know what happens if you loose the remote control or if it gets damaged. Does the touch screen work even if you don't have the remote control? If you can operate the machine by pressing buttons, where are the buttons located? Thank you
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It is a dual display screen, which can be controlled by remote control or touch screen. If the remote control is lost, we also sell it separately.
Costway representative
By Valeria Esau
09/17/2020
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I am 200lbs and run an 8-9 min mile. I tend to be a heavy runner. will this machine support me well enough and feel sturdy?
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Weight capacity: 265 lbs.
Costway representative
By Zachary Snow
09/14/2020
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Please disregard my previous question. I see in the description it has a one-year manufacturer's warranty.
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Thanks for choosing Costway!
Costway representative
By Janine Loiselle-Newbern
08/31/2020
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Is there a manufacturer warranty on this item? If so, what is it? Thank you.
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Thanks for choosing Costway!
Costway representative
By Janine Loiselle-Newbern
08/31/2020
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