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My treadmill squeaks when in use. It's brand new, I just got it. Is there any way I can stop the squeak? If so, how? Thank you.
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Sue Rose
02/10/2021
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Does the power for this treadmill need a dedicated circuit, or is it powered by a standard 120 volt outlet?
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Standard 120 volt outlet.
Costway representative
By Lena Scherfenberg
11/12/2020
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I am trying to fold the machine. The orange knob on one side won't loosen. What to do?
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Could you please send the problem and the order number to our customer service email [email protected]? Our customer service staff will help you with this problem after confirmation.
Costway representative
By Cheryl Kring
09/08/2020
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How long is the power cord and where is it located?
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39.3 ". Plug into the power cord plug next to the bottom switch.
Costway representative
By Jessie Gustafson
08/24/2020
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Does this treadmill come with motor or parts warranty?
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We don't have a separate claim for parts.
Costway representative
By Angela Algire
08/06/2020
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is there an incline option on this one?
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We're a little bit confused about the phrase you mentioned "incline option", it would be more clear for us to understand if you tell us more details. Any questions, you can send it to our after-sale emaill [email protected]
Costway representative
By Tracy Game
07/26/2020
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Does this treadmill have an incline function?
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No, it doesn't.
Costway representative
By Alison O'Toole
07/17/2020
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Does this treadmill have an incline option?
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No,it doesn't.
Costway representative
By Alper Sahin
07/12/2020
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