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What is the best way to keep my pump clean, do to hard water? Could vinegar be added to the water and ran to keep the pump clean?
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1 Add some detergent and water, shake it, and drain the water. 2 The filter is detachable, the white filter can be washed, and the green wet paper curtain can be washed once, do not wash 3 If you think there is a peculiar smell, you can add some lemon slices.
Costway representative
By Anonymous
09/11/2021
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WHAT IS THE WARRANTY
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Warranty is 90 days when you first receive your product.
Costway representative
By Anonymous
08/18/2021
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would like to purchase 4 ice box crystals for this unit.
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You can use your own ice pack or ice cubes
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my brother and i both ordered the same unit. his boxes had some kind of gel inside. my came empty. why?
By Anonymous
07/20/2021
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Can this unit be used without using the water feature or using the cooling blocks?
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Cool mode without adding water, can be used as an ordinary fan
Costway representative
By Anonymous
07/20/2021
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I now know you have to fill the ice packs with water but how do you get the top off? it will not open!
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Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By terry renteria
07/14/2021
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do you fill the ice crystal packs or freeze them as they come? this is confusing
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Fill with water.
Costway representative
By terry renteria
07/13/2021
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do you fill the ice crystal box with water or refrigerate it empty? very confusing instruction
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Fill with water.
Costway representative
By Amber Lu
07/13/2021
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Where was this unit made?00
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It is made in China.
Costway representative
By Anonymous
07/07/2021
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I have the Portable Cooling Touch Pad Remote Evaporative Fan Fan. How do I get the water tank out to clean it. The water stinks!
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Need to remove the back of the machine, and then take out the water tank for cleaning, we will send you a picture via [email protected]
Costway representative
By Pam Millette
08/04/2020
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How does one remove the water tank for cleaning?
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This product can only be rinsed by pouring water and pulled out through the water plug at the bottom.
Costway representative
By Billy Cockrell
07/07/2020
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