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On middle dial with Normal, Drain. What is Soft option?
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Suitable for some underwear, silk and other materials, cleaning, more gentle.
Costway representative
By pamela schaben
02/15/2021
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Does the packaging reveal what is inside when it gets shipped to your home?
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After the package arrives, you can check whether the contents of the package were purchased by you.If not, please contact us.
Costway representative
By Adriana Galarza
07/07/2020
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Hi, I bought 11 lbs compact twin tub washing machine two months ago. It is working great and made my life easier, however I notice that the drain hose is getting black spots inside, i.e. mold. How do I clean inside it? Do you have any recommendation? Thanks.
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It's normal to get dirty. If you really want to clean it, you can check the Internet for tips.
Costway representative
By Marisa Catalano
06/08/2020
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I need to add water into tub by my self or use the hose connect to the faucet?
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you can add water into tub by my self and also use the hose connect to the faucet.
Costway representative
By Jianfeng zheng
05/13/2020
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The spin dryer stopped working. The wash still works fine, but nothing happens once I turn the timer for the spin dryer. All that occurs is the sound from the timer. I don't have a manual. If I have to replace the motor, could you please direct me on where I could find a replacement, please? Thanks for your help!
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Our customer service staff have sent you a manual by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Seth Jean-Batiste
05/02/2020
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is there parts to replace for the drain hose ?
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We are sorry the drain hose is out of stock and we don't sell it separately by the way..
Costway representative
By katy allen
04/29/2020
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How much water does it use?
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Our customer service staff have sent you a picture by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By jane jack
04/12/2020
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How much water does it use?
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Our customer service staff have sent you a picture by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By jane jack
04/12/2020
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How high should the water level be when washing? Should it be up to filter?
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Actually, It is noted with L,M, H in the whaher for you reference of the water level. and there is also a fillter box in the washer.
Costway representative
By Eileen Luedtke
03/29/2020
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where can I get the hoses for this washer?
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We do not sell the hose separately so far. We will inform you if we expand this business.
Costway representative
By melissa mcconnell
02/22/2020
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