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How can I order replacement parts? A few of the plastic brackets to hold the poles to assemble the tent are broken. In the user's manual, I need 2 X A (plastic support for poles on the corners) and 2 x B (plastic support for poles for sides/tent cover).
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Sorry.We don't sell separate parts.
Costway representative -
If you don't sell, can you send me the parts required? Can you provide contact information for the manufacturer to obtain the brackets? The tent is useless without the replacement bracket and was only used once.
By ian morgan
12/28/2020
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hello, How do the side panels and end panel attach to the rest of the frame? Does it pop up, or how do you assemble it? Can you send the assembly directions via pdf please? Thank you, Eva
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Our customer service staff have sent you a manual by email for your reference. If you have additional questions, please feel free to contact our customer service. The email address is [email protected]
Costway representative
By Eva Gagnon
11/29/2020
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If I ordered a party tent for memorial today Aug 10 would I receive it by Friday Aug 14 if shipped to Carmel Ny
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We are sorry that due to unpredictable weather and local conditions, we are unable to give an accurate time of arrival.
Costway representative
By Mary Cunnane
08/10/2020
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