-
-
Will this base work with the umbrella (item no. 28013945)?
-
Hi, it is ok.
Costway representative
By Anonymous
08/05/2021
Helpful (0) -
-
-
How do I lower this so that I can reach the top to put on a cover?
-
The umbrella cannot be lowered, but only need to tilt the umbrella over and then you can touch the top of the umbrella.
Costway representative
By Anonymous
07/09/2021
Helpful (0) -
-
-
I ordered 2 of the umbrellas through Lowe's and both are missing all of the screws, washers and the knobs. I need 8 - (M8X20) 8 08 (WASHERS) 2 - H (KNOBS) How can I get these? I don't want to go through the hassle of returning them, just need the items so we can get them together.
-
Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By Anonymous
06/27/2021
Helpful (0) -
-
-
I purchased this unit with a weighted base, but the top of the umbrella (the top hinge area) does not stay still when the umbrella is open. It moves around like on a swivel-ball joint when the slightest breeze comes thru. Is it suppose to be like this?? I really want the umbrella to stay still if possible. It gets hazardous with the light breezes. And again, it not the base or the vertical 360 movement - its the actual umbrella canopy thats flys like a bird on a stick.
-
Please forward your question or concern as well as the order number to our customer support at [email protected] After order confirmation, our customer support are standing by and ready to help you resolve any issues you may have.
Costway representative
By T Edward
06/21/2021
Helpful (0) -
-
-
Hi. What kind of weight base we need for this umbrella? Do you have any available?
-
Yes, we have. The item number is no.91028346.
Costway representative
By Nadeem Saif ul Haq
03/05/2021
Helpful (0) -
5 Item(s)