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Privacy Policy

Collection and use your personal information

During the order process, we will ask you to provide us with (without limitation) your name, address, postcode and your email address. These details are stored within our customer database and are used only for confirmation, shipping and billing of your order. Except as set out in this privacy policy your personal data will not be used for any other purpose without your consent.
Your details are stored on secure servers in accordance with all applicable laws and regulations. Any payment transactions will be encrypted using appropriate technology.

Use of your data for marketing purposes

After shipment of your order, your details will be retained on our customer database. We may use your data, or permit selected third parties to use your data, to provide you with information about goods and services, which may be of interest to you, and we or they may contact you about these by post or telephone.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods similar to those, which you previously purchased from us. Otherwise, we (or selected third parties) will contact you by electronic means only if you have consented to this by ticking the relevant box on the order form.
You have the right to ask us not to process your personal data for marketing purposes by ticking the relevant boxes on the order form or by contacting us at the address given below.
We may disclose your personal information to any member of our group of companies from time to time.
We may also disclose your personal information to third parties in the event that we sell or buy any business or assets; or if we or substantially all of our assets are acquired by a third party. We may also disclose your personal data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or in order to enforce or apply our terms and conditions of supply and other agreements; or to protect our rights, property, or safety or that of our customers, or other third parties. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

IP addresses and Cookies

We may collect and store information about your use of our website. This may include your IP address, details about your visits to the website, your browser type, the amount of time you spend on our website and other factual data. This data does not contain personal information and will be used only for improving our website to meet your requirements.
We may also obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They enable our server to recognize you as a returning visitor and help us to improve our website and to deliver a better and more personalized service to you.
You may refuse to accept cookies by activating the setting on your web browser, which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.

Cookies

Third party websites use cookies to be able to show you advertisements, based on your behaviour as a visitor on Costway’s websites.

Google Adwords Remarketing

We use Google Adwords remarketing services to show advertisements on third party websites (including Google) to previous visitors of Costway. This might mean we show advertisements to visitors who, for instance, have not yet successfully completed the order process. The advertisements may be text based, or they may be display ads within the Google Display Network.
All collected data is used in accordance with our privacy policy, as well as Google’s.  You can set up your preferences regarding advertisements through the Google Ad Preference page.
1. Opt out of Google’s cookie use through the Google Ad Preference page
2. Opt out third party advertisement Cookies; Network Advertising Initiative opt-out page.

Your Rights

You may request access to any information which is stored within our database. You may also request changes to the details which we hold about you if they are incorrect or incomplete.
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Contact Us

If you have any questions regarding or concerning this Privacy Policy or the website, please do not hesitate to contact us by email to our customer services.